I preordered this item in the spring and continually received updates talking about delays. The customer service and updates were so Uninformative that I believed that it could be a scam. However I received the product in November roughly 6 to 7 months after it was supposed to be delivered. I realize Covid played a part in this but the customer service that I received was very questionable. The product was perfect impact incredibly well so I recommend buying things that are in stock but don’t pre-order.